Community Association Manager

Community Association Manager

Community Association Manager

Pacific Coast Management, Inc. |

Full Time Posted 11/14/2022

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Essential Duties and Responsibilities:

  • Ensure all Civil Code, State and City statutes and ordinances, and legal document requirements are met such that the Board of Directors and Association remain in compliance.
  • Manage Board of Directors and implement direction of managing the association at the direction of the Board and within the scope of the management contract.
  • Create agendas for Board and Committee meetings and packets (Board Packets) in accordance with company procedures. Responsible for all Board meeting follow-up, meeting minutes, and correspondence.
  • Schedule, coordinate and monitor the activities of each contractor, vendor or service provider who is working in the Association’s common areas and report the progress made to the Board.
  • Receive and respond to homeowner’s maintenance requests. Report, as appropriate, on the status of requests and work in progress to the Board.
  • Site visit according to the management contract.
  • Oversight of each association relating to billing, collection, budget, taxes, audit and financial statement preparation including delinquent status
  • Prepare budgets and review financials.
  • Manage bid processes by obtaining competitive bids for work that exceeds authorized limit and submit bids to the Board for review and approval.
  • Educate association Board Members on changes to legislation that impacts their association. This may also be conducted with the assistance of the association’s general counsel.
  • Manage all deadlines (internal company deadlines and external account deadlines) and update on the association’s annual calendar.
  • Work with insurance agent to ensure the association is properly insured.
  • Work with the association’s legal counsel during as a liaison to the Board.
  • Manage Association vendors and ensure performance of the scope of work on their contract.
  • Process homeowner violations as directed by the Board of Directors
  • Responsible for all aspects of coordination in the annual meeting/election process.
  • Responsible for all association files (past and present) in accordance with company standardized hard copy and electronic system.
  • Utilize company support staff in accomplishing daily tasks in an efficient and professional manner.
  • Must have reliable transportation, a valid driver’s license and be able to drive to association clients, potential clients, and other meetings as necessary.


Knowledge, Skills and Experience:

  • 3+ years of experience in the industry managing homeowners’ associations.
  • Excellent customer service and relationship building background/skills.
  • Demonstrate effective communication skills consisting of oral, written and listening skills with the ability to draft, coordinate and make presentations in a Board meeting if necessary
  • Collaborative decision-making and problem-solving skills.
  • Strong analytical and creative thinking skills.
  • In-depth experience with project management, budget management and strategic goal development.
  • Excellent, effective, and diplomatic verbal and written communication skills.
  • Customer service driven.
  • Proficient in Microsoft Word, Excel, Outlook.
  • Ability to draft business correspondence and reports along with responding to inquiries and client concerns effectively and independently.
  • Demonstrate strong organizational skills and time management abilities while working in a fast-paced, multitasking environment.
  • Set and communicate deadlines and follow through on tasks for clients, including resident homeowners, committees and boards of directors.
  • Demonstrate integrity and honesty while interacting with clients and team members.
  • Must be able to work independently and in a team environment.
  • Must be able to attend and actively participate at evening meetings as required.
  • Must be able to be on-call if needed.

Minimum Education:

  • High School Diploma or equivalent required.
  • CCAM® designation or CMCA® and AMS® designations desired

License/Permits/Certifications Required:

  • Valid Driver’s License and State mandated vehicle insurance.
  • CMCA will be required within one year

Salary depended upon experience


Medical Insurance

401K availability

Phone included


3940 E. Broadway Long Beach, CA 90803

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