Educational Sessions & Trade Show for Community Association Homeowner Leaders & Managers
Rebuilding "Community" in Times of Crisis
Margo Crummack, PCAM, Crummack Huseby Property Management, Inc., AAMC
Denise D. Iger, Esq., Iger Wankel & Bonkowski, LLP
Dirk Petchul, Esq., Whitney | Petchul
*Concurrent educational sessions for this year’s symposium are:
Today's Environment: Earth, Wages and Fire
Matt Davenport, Monarch Environmental
Sara Hardin, CMCA, AMS, FirstService Residential, AAMC
Juan Huerta, Orange County Fire Authority
In 2018, 6,284 fires occurred in California, burning more than 875,000 acres, according to CAL FIRE. No one is immune to the devastation of wildfires – including your HOA. But how can you comply with new OC fire guidelines (without getting fined), fund important landscaping changes (without draining your reserve funds) and keep your community safe?
No Laughing Matter: Dealing with Bullying and Harassment Within Your Communities
Bree Harrington, CMCA, Seabreeze Management Company, Inc., AAMC
Steven A. Roseman, Esq., Roseman Law, APC
Forms of aggressive behavior in which someone intentionally and repeatedly causes another person discomfort, distress or even injury are becoming more prevalent in our communities. Bullying and harassment cannot be ignored, and you need tangible ways to manage this behavior. Attendees will receive practical tools to: 1) prevent and de-escalate situations; 2) manage high-tension board and membership meetings; 3) appropriately respond to bullying; and 4) hold individuals accountable for improper or illegal actions.
Reserve Study Updates SB326
Sean Andersen, RS, Association Reserves
Michael Kennedy, Esq., Berding | Weil, LLP
This presentation will offer valuable takeaways from leading experts in the field of reserve studies, general counsel and construction consulting on SB326. We will examine reserve study updates and their associated inspections, including an in depth analysis of the new “Balcony Bill” which is now part of the reserve study update process. We will discuss the different components of the update process, best practices, as well as an in depth examination of the new requirements.
Communication: Using your EQ for Success!
Jeff Beaumont, Esq., CCAL, Beaumont Tashjian
Denise Gibbs, CMCA, AMMCOR
The purpose of this presentation is to improve communication and customer satisfaction by increasing emotional intelligence (“EQ”). Emotional intelligence is essential to relating to others, establishing a personal connection, promoting positive interactions and allowing you to efficiently achieve your goals. Improving EQ starts with recognizing what you can do to improve or strength your communication skills. Effective communication is critical to creating a positive work environment and producing customer satisfaction. The presentation will ultimately provide skills, techniques and tools managers can utilize to develop, reinforce, and strengthen interactions and relationships and achieve customer satisfaction.
The Top Ten Things You Need to Know About the New Department of Fair Employment and Housing Regulations
Karen Holthe, CMCA, AMS, PCAM, Cardinal Property Management, AAMC
Dennis M. Burke, Esq., Fiore, Racobs & Powers, A PLC
California’s Department of Fair Employment and Housing regulations become effective on January 1, 2020, and expose managers and Boards to potential liability if they are not followed. This fast-paced presentation will address the top 10 practical tips that associations need to be aware to comply with the new regulations.