Educational Sessions & Trade Show for Community Association Homeowner Leaders & Managers
*Concurrent educational sessions for this year’s symposium are:
Today's Environment: Earth, Wages and Fire
Matt Davenport of Monarch Environmental
Sara Hardin, CMCA, AMS of FirstService Residential, AAMC
In 2018, 6,284 fires occurred in California, burning more than 875,000 acres, according to CAL FIRE. No one is immune to the devastation of wildfires – including your HOA. But how can you comply with new OC fire guidelines (without getting fined), fund important landscaping changes (without draining your reserve funds) and keep your community safe?
Creating a Purposeful Corporate Philosophy: Building Better Communities & Building Better Companies Through Corporate Social Responsibility
Charles Antis of Antis Roofing & Waterproofing
Wendy Bucknum, CMCA, AMS, PCAM of Murow Development Consultants
Mary Rendina of Accell Property Management, Inc., AAMC
Corporate Social Responsibility (CSR) is more than just a buzzword. It is a purposeful mindset that if adopted properly can give your business a strategic competitive advantage and a leg up when hiring a new generation of workers. This session will look at strategies for business partners and management companies to use alliances with non-profit organizations to create an authentic and purposeful social impact plan that engages your employees and aligns with your corporate strategy.
No Laughing Matter: Dealing with Bullying and Harassment Within Your Communities
Bree Harrington, CMCA of Accell Property Management, Inc., AAMC
Steven A. Roseman, Esq. of Roseman Law, APC
Forms of aggressive behavior in which someone intentionally and repeatedly causes another person discomfort, distress or even injury are becoming more prevalent in our communities. Bullying and harassment cannot be ignored, and you need tangible ways to manage this behavior. Attendees will receive practical tools to: 1) prevent and de-escalate situations; 2) manage high-tension board and membership meetings; 3) appropriately respond to bullying; and 4) hold individuals accountable for improper or illegal actions.
Reserve Study Updates SB326
Sean Andersen, RS of Association Reserves
Michael Kennedy, Esq. of Berding | Weil, LLP
This presentation will offer valuable takeaways from leading experts in the field of reserve studies, general counsel and construction consulting on SB326. We will examine reserve study updates and their associated inspections, including an in depth analysis of the new “Balcony Bill” which is now part of the reserve study update process. We will discuss the different components of the update process, best practices, as well as an in depth examination of the new requirements.
Communication: Using your EQ for Success!
Jeffrey A. Beaumont, Esq., CCAL of Beaumont Tashjian
The purpose of this presentation is to improve communication and customer satisfaction by increasing emotional intelligence (“EQ”). Emotional intelligence is essential to relating to others, establishing a personal connection, promoting positive interactions and allowing you to efficiently achieve your goals. Improving EQ starts with recognizing what you can do to improve or strength your communication skills. Effective communication is critical to creating a positive work environment and producing customer satisfaction. The presentation will ultimately provide skills, techniques and tools managers can utilize to develop, reinforce, and strengthen interactions and relationships and achieve customer satisfaction.
The Top Ten Things You Need to Know About the New Department of Fair Employment and Housing Regulations
Nathan P. Bettenhausen, Esq. of Fiore Racobs & Powers, A PLC
Susan Janowicz, CMCA, AMS of East Lake Village Community Association
California’s Department of Fair Employment and Housing regulations become effective on January 1, 2020, and expose managers and Boards to potential liability if they are not followed. This fast-paced presentation will address the top 10 practical tips that associations need to be aware to comply with the new regulations.