Community managers are the professional backbone of the community
associations they serve, providing expertise that is crucial to the successful
operation of homeowners associations, condominiums, cooperatives and
other planned communities.
Many communities contract with association management firms for specific
services. Others hire full-time, on-site managers.
Successful managers must possess knowledge and skills relating to association
governance, financial and facilities management, communications,
insurance, maintenance and much more.
Many of the most successful managers elevate their expertise and careers
by taking advantage of CAI’s Professional Management Development Program,
which includes 17 expert-led courses that address the many facets of
community management—including professional ethics.
Professionals who want to expand their knowledge and further accelerate
their careers can earn the following credentials:
- Certified Manager of Community Associations (CMCA®)
- Association Management Specialist (AMS®)
- Professional Community Association Manager (PCAM®)
- Large-Scale Manager (LSM®)
Companies that meet specified professional requirements can earn CAI’s
Accredited Association Management Company (AAMC®) credential.
These individual and corporate credentials tell community association
boards and homeowners that they are supported by managers with high
standards of professional excellence.