Essential Duties and Responsibilities:

• Ensure all Civil Code, State and City statutes and ordinances, and legal document requirements are met such that the Board of Directors and Association remain in compliance.
• Manage Board of Directors and implement direction of managing the association at the direction of the Board and within the scope of the management contract.
• Create agendas for Board and Committee meetings and packets (Board Packets) in accordance with company procedures. Responsible for all Board meeting follow-up, meeting minutes, and correspondence.
• Schedule, coordinate and monitor the activities of each contractor, vendor or service provider who is working in the Association’s common areas and report the progress made to the Board.
• Receive and respond to homeowner’s maintenance requests. Report, as appropriate, on the status of requests and work in progress to the Board.
• Site visit according to the management contract.
• Oversight of each association relating to billing, collection, budget, taxes, audit and financial statement preparation including delinquent status
• Prepare budgets and review financials.
• Manage bid processes by obtaining competitive bids for work that exceeds authorized limit and submit bids to the Board for review and approval.
• Educate association Board Members on changes to legislation that impacts their association. This may also be conducted with the assistance of the association’s general counsel.
• Manage all deadlines (internal company deadlines and external account deadlines) and update on the association’s annual calendar.
• Work with insurance agent to ensure the association is properly insured.
• Work with the association’s legal counsel during as a liaison to the Board.
• Manage Association vendors and ensure performance of the scope of work on their contract.
• Process homeowner violations as directed by the Board of Directors
• Responsible for all aspects of coordination in the annual meeting/election process.
• Responsible for all association files (past and present) in accordance with company standardized hard copy and electronic system.
• Utilize company support staff in accomplishing daily tasks in an efficient and professional manner.
• Must have reliable transportation, a valid driver’s license and be able to drive to association clients, potential clients, and other meetings as necessary.

Requirements:

Knowledge, Skills and Experience:

• 3+ years of experience in the industry managing homeowners’ associations.
• Excellent customer service and relationship building background/skills.
• Demonstrate effective communication skills consisting of oral, written and listening skills with the ability to draft, coordinate and make presentations in a Board meeting if necessary
• Collaborative decision-making and problem-solving skills.
• Strong analytical and creative thinking skills.
• In-depth experience with project management, budget management and strategic goal development.
• Excellent, effective, and diplomatic verbal and written communication skills.
• Customer service driven.
• Proficient in Microsoft Word, Excel, Outlook.
• Ability to draft business correspondence and reports along with responding to inquiries and client concerns effectively and independently.
• Demonstrate strong organizational skills and time management abilities while working in a fast-paced, multitasking environment.
• Set and communicate deadlines and follow through on tasks for clients, including resident homeowners, committees and boards of directors.
• Demonstrate integrity and honesty while interacting with clients and team members.
• Must be able to work independently and in a team environment.
• Must be able to attend and actively participate at evening meetings as required.
• Must be able to be on-call if needed.

Minimum Education:

• High School Diploma or equivalent required.
• CCAM® designation or CMCA® and AMS® designations desired

License/Permits/Certifications Required:

• Valid Driver’s License and State mandated vehicle insurance.
• CMCA will be required within one year

Salary depended upon experience
Hybrid

Medical Insurance

401K availability

Phone included