The outcomes of the Best Practices Reports include:

• Documented criteria for function-specific best practices
• Case studies of community associations that have demonstrated successes in specific areas
• The development of a showcase on community excellence

The benefits of benchmarking and best practices include:

• Improved quality
• Setting high performance targets
• Helping to overcome the disbelief that stretched goals are possible
• Strengthened cost positions
• More innovative approaches to operating and managing practices
• Accelerating culture change by making an organization look outward rather than focusing inward
• Bringing accountability to the organization because it is an ongoing process for measuring performance and ensuring improvement relative to the leaders in the field